Voltar
-
Título
Virtual Mailboxes are taking too long to update -
Descrição
When deleting/adding mails to Virtual Mailboxes it is taking more than 10 minutes to update the same. -
Causa
The Cache Time in the configuration console is setup with a high number. In some scenarios this value needs to be set up to 0. -
Resolução
Resolution:1. Open configuration console and set the CACHE TIME to 0;2. Restart IIS;3. Log out and login from the archive manager website;4. Go back to the Virtual Mailboxes you are having issues with and see if there is any difference
Note: the cache time also affects the search cache, so once the mailboxes are populated the cache time should be reverted to it's previous setting to avoid affecting search performance.