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On Demand Recovery Product Notification

Critical Alerts

Quest On Demand Recovery is experiencing failed backups for some organizations in the EU and UK regions. The cause of this issue is unknown at this time and being investigated.

How does this affect me?

This is affecting some organizations in the EU and UK regions. If your organization has been affected, you will receive email notification of the failure and/or can view backup results in the On Demand Recovery portal.


There is no workaround available at this time.


Quest Support and Development teams are working directly with Microsoft to determine what caused this issue in the affected regions and diligently working to resolve.

We apologize for the inconvenience this issue may have caused.