Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Support Essentials
Awards and Testimonials
Getting Started
License Agreement
Support Guide

KACE Systems Management Appliance Product Notification

Product Release

We are excited to announce a new version of KACE Systems Management Appliance 10.0 is now available for download.

Look what's new:

  • Patching improvements - Timelier patch availability, patch application, a wider catalog of patches for the admin and more snooze options for the end user.
  • Ticket Templates - Customizable templates with conditional logic fields will present a custom ticket form based on the fields available in that queue.
  • Centralized log storage - Save logs (syslog) to a centralized server such as one for security information and event management to eliminate the need to download them to long term storage as needed for IA and other compliance requirements.

Check out this helpful knowledge article:

What's new in version 10.0

If you need additional services to assist you with upgrading KACE Systems Management Appliance or ensuring your solution is running optimally, please visit our KACE Systems Management Appliance Services page.

Be sure to check out the KACE Systems Management Appliance Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product user forum.

KACE Systems Management Appliance 9.0 is now in limited support. To determine the current support phase of your product, please refer to the KACE Systems Management Appliance life cycle table. 

Take advantage of our free KACE SMA Web-based training courses to increase productivity and operational efficiency.