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As a part of our continued effort to provide a world-class solution to our customers and per GDPR guidelines, we want to inform you that on June 1, 2019, On Demand will begin to include Full Story as an optional sub-processor.

Full Story enables us to gain more insights into problems and errors that our customers may face when navigating our On Demand web portal. This in turn provides us with debugging details which allow us to more rapidly solve issues.

Full Story is optional in our On Demand suite. It is turned off by default and can be enabled on a per customer basis with their consent.

If you are interested, you can review a complete list of sub-processors and our privacy policy at https://support.quest.com/subprocessor

If you have any questions, please feel free to reach out to privacy@quest.com.


The On Demand Product Management team