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Discontinued Support

Thank you for your continued support of Quest solutions. This is your official notice that all versions of Spotlight on Active Directory Pack (which includes Spotlight on Active Directory, Directory Analyzer, and Directory Troubleshooter) will reach end of support on September 30, 2018. After this date, technical support will no longer be available for this product.

To minimize disruption to your business and protect your initial investment, we have created a swap program for you to exchange your Spotlight on Active Directory Pack licenses for new licenses of Active Administrator for Active Directory Health.

Please rest assured that you will not lose any functionality by performing this no-cost swap.

What you need to do:

  • Contact your Account Manager for Quest software products to discuss any particular questions you have regarding the retirement of Spotlight on Active Directory Pack and the swap options. If you need assistance in locating your Account Manager, please visit the Contact Us page on our website. 
  • Extend your maintenance agreement to September 30, 2018 if it will expire before this date, and you do not wish to swap Spotlight on Active Directory Pack for Active Administrator for Active Directory Health.
  • Learn more about Active Administrator for Active Directory Health by visiting our Active Administrator for Active Directory Health website.

We are committed to providing you with world class support while handling your ongoing product and services needs. 

Be sure to check out the Spotlight on Active Directory Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product user forum.