FREE TRIALS

裝置切換 (The device cutover ) 作業已經卡住好幾天了。 (4383691)

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

裝置切換 (The device cutover ) 作業已經卡住好幾天了。
Description

這些裝置需要執行多次遷移作業。
Cause

與 PowerShell 工作 BT-RebootCheck 相關的裝置作業狀態，顯示為卡住在「執行中」的狀態。此狀況通常發生於主機等待重新啟動，且代理程式資料夾內存在 pending_reboot.txt 檔案的時候。若主機未重新啟動，重新啟動檢查程序可能會不斷重新排定該項作業。

此外，代理程式無法解析 ODM 服務主機。即使解析成功，HTTPS 要求也會遭到攔截，並回傳 Forbidden errors「禁止存取」的錯誤訊息。

此現象代表防毒軟體、網路防火牆或代理伺服器，正在阻擋對外的連線作業。
Resolution

若要解決此問題，請在防火牆及防毒軟體的設定中，將 Quest 相關網域加入白名單。

ALL
https://quest-on-demand.com/
https://id.quest.com/
https://odmprodconfiguration.blob.core.windows.net/

US
https://us.core.api.quest-on-demand.com
https://us.qmmp.migration.api.quest-on-demand.com/api

UK
https://uk.core.api.quest-on-demand.com
https://uk.qmmp.migration.api.quest-on-demand.com/api

CA
https://canada.core.api.quest-on-demand.com
https://canada.qmmp.migration.api.quest-on-demand.com/api

AU
https://au.core.api.quest-on-demand.com
https://au.qmmp.migration.api.quest-on-demand.com/api

EU
https://eu.core.api.quest-on-demand.com
https://eu.qmmp.migration.api.quest-on-demand.com/api

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Request a KB Article

Leave a Comment

Recommended Content

Product(s):: On Demand Migration
Current

Topic(s):: Technical Solutions

Article History:: Created on: 6/9/2026
Last Update on: 6/9/2026

Search All Articles