ODMAD ReACL error, unable to download users or groups mapping.
ReACL log may show error for BT-DownloadGroupMap for example. Log file contains error with the following text or similar:
"There was an error generating the mapping file, please contact Quest support.
Details
System.Data.SqlClient.SqlException (0x80131904): Violation of PRIMARY KEY constraint 'PK__#A5CE463__2C98882486BCE1E5'. Cannot insert duplicate key in object 'dbo.@Domains'. The duplicate key value is (21540, S-1-5-21-484763869-1972579041-1801674531).
The statement has been terminated."
The issue is mostly affecting Migration for Entra Device product, where there's no validation of ingested CSV data and incorrect CSVs were fed into the product, creating 2 or more similar domain entries in the backend database
Contact Quest Support, providing your OrganizationID and region, so they can perform a database remediation.
