Return
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Title
ODM - How to add the user back to Organization after Domain Move -
Description
Customer can report that his domain has been moved and he cannot access to the organization anymore.
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Cause
When a user is moved to another tenant, the TenantID is also being registered for the user. However, it still points to the old tenant, which is causing access issues the domain has already been moved.
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Resolution
"Unblock customer who lost access to OnDemand" must be selected.
Details are required before the request.- OrgID (old)
- Region
- User account name