ODM Mail Migration - Mailbox View is empty (4378432)

Accounts have been successfully discovered, but when browsing to the mailboxes tab in the ODM Migration Project, no mailboxes are appearing despite refreshing the view and setting the mailbox field options to any. 

To help resolve this issue, please try the following troubleshooting steps:

• Clear browser data – Try clearing your browsing history, cache, and cookies. Then, close all browser windows and reopen them.
• Use an incognito/private window – Attempt to access the ODM Portal using an incognito or private browsing window.
• Try a different browser – If possible, test the ODM Portal in an alternative browser such as Chrome, Edge, or Firefox.

If the issue persists, please replicate the problem and generate a HAR file to capture network activity. This file will assist support in further investigating the issue. You can find instructions on how to generate a HAR file here:

• How to generate a HAR file (4307354)