ODMAD: How to check if device agent can communicate with the backend API? (4374796)

There are several things to check, if backend for device agent is reachable:

• Check if DNS is resolving addresses like adm.<region>.odmad.quest-on-demand.com
  where <region> could be ca or us, etc. depending on Org region
• Check if ports 80, 443, 3030 are open in firewall
• Open PowerShell and run the following command (for example):
  Invoke-RestMethod -Method GET http://adm.ca.odmad.quest-on-demand.com/cache/v1/ping
  
  • If response is in error red, it means that device agent won't be able to communicate
  • The successful response should result in number, like 20.12.13.xxxx

Sample Screenshot of Succeed to communicate

Sample Screenshot of Failure to communicate