DUA - No tasks were configured for any discovered profile. (4372141)

DUA - No tasks were configured for any discovered profile.

Running Outlook profile switch comes back with the following error:
No tasks were configured for any discovered profile.

DUA logs show:
10:40:21 [Info] Version 2.1.6.1 main agent started.
10:40:21 [Info] Current date (MM/dd/yyyy): 06/30/2023
10:40:21 [Verbose] Verbose logs.
10:40:22 [Info] Getting user properties from ODM: {"UserEmails":["MailNickname@DoMaiN.com"]}
10:40:27 [Verbose] ODM response: []
10:40:27 [Info] No tasks were configured for any discovered profile.

1) The username is not an exact match. 

For example:
The discovery was performed by a file import, and the username case did not match the username discovered by the agent.

 

2) DUA client installation might not have been properly executed.

1) Confirm that the discovered/mapped user matches the user from the switch application.
    This includes the upper/lower case characters, as this comparison is case-sensitive. 

2) Rectify the DUA client installation, by uninstalling and then manually reinstalling via command line.