Password Sync Not Working for newly created Target objects (Created by Dirsync) (4325093)

Password Sync Not Working for newly created Target objects (Created by Dirsync)

We are performing a migration of users from one AD environment to another. Password sync does not replace the user's current password when the account is created in the target (net-new). But once the password is changed in the source the changed password is then brought over to the target.

Source and target objects are not matched in Directory Sync

From our documentation:
https://support.quest.com/technical-documents/on-demand-migration/current/active-directory-password-sync-setup-quick-start-guide/3

Move to Match Objects
This is the step where you will decide on how to match existing objects across your local Active Directories.
Matching is conducted by pairing sets of attributes to find corresponding objects
Your two (2) environments may already have some attributes that can be used to find similar objects between the different directories, or you may need to set some to ensure accurate matching
For the purpose of Password Synchronization, it is most important that existing objects are correctly matched to perform Password Synchronization.


Validating the Workflow
Follow the below steps to perform Real Time Password Sync workflow and validation:

1. Select the workflow configured and click on RUN.
2. Allow the workflow execution to complete.
3. Validate Lab1PWD1 from source local Active Directory will be created in target.
4. Validate Lab1PWD2 from source local Active Directory will match to the existing Lab1PWD2 user in target.  Source user’s description value will be added to the target user.
5. Select the workflow configured and click on Run again.  This is needed to read the newly created object into system, this will allow Directory Sync can update Password for the user object.
6. Make Password changes to both Lab1PWD1 and Lab1PWD2 users.
7. Wait for about 1-2 minutes, navigate to the Environment page and select the source environment.  Click on PASSWORD LOGS button and export the logs with default setting.
8. Once the log is downloaded, open the log file and confirm Directory Sync has read the Password changes from source environment.