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Title
CPUU is unable to update the Outlook client due to minimum version requirements for Office 365 -
Description
When using the Client Profile Updating Utility (CPUU) to update the Outlook profile for a user, there is an error that the installed version of Outlook does not support MAPI Over HTTP for Office 365.
9/22/2018 9:24:29 AM 8096 [Error] Please update your Outlook to the latest version because installed version cannot be supported for MAPI Over HTTP profiles for Office 365. For more details visit https://support.microsoft.com/en-us/help/3201590/rpc-over-http-reaches-end-of-support-in-office-365-on-october-31-2017.
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Cause
The Outlook version installed doesn't meet the Office 365 requirements to support MAPI Over HTTP. -
Resolution
Using CPUU to update Outlook client on the target Office 365 tenant, the following versions are supported:
- Microsoft Outlook 2010 (minimum supported version is 14.0.7159.5000, October 13, 2015, update for Outlook 2010 (KB3085604))
- Microsoft Outlook 2013 (minimum supported version 15.0.4779.1001, December 8, 2015, update for Outlook 2013 (KB3114349))
- Microsoft Outlook 2016 (Any version).
Office updates website: https://docs.microsoft.com/en-us/OfficeUpdates/index