Customer has a problem in which the second LTO-4 drive of a HP StorageWorks MSL2024 tape library cannot be cleaned.
Customer has loaded a cleaning tape in his tape library.
The backup Software has been configured, so that the slot is recognised for the cleaning media.
The drives are also configured for automatic cleaning, all setup as per the KBA (SOL78529 - How to configure Supported Libraries to use cleaning media).
The automatic cleaning only happens for drive 1. Even manually cleaning works on drive 1 (right click on the drive and select Clean).
The cleaning tape is loaded very quickly into drive 2. If you right click on the second drive and select Clean, nothing happens.
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