Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Perform the operation that is generating the media/drive failure
Disable the ndmp debug
> ndmpd debug 00
The NDMP debug log files are stored in /vol/vol0/etc/logs on the filer, with the naming convention of /etc/logs/ndmpxxx.log. The drive diagnostics will be put in the /vol/vol0/etc/messages file
Disable tape diags
> mt -t rst0a diag 0
The tape drive diagnostic messages will be output in the messages file.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
NetVault
All
Topic(s):
Technical Solutions
Article History:
Created on: 9/14/2011 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.