Date - 10/10
Affected Product Version - NetVault Smart Disk -
Affected Module & Version - All versions
OS Version - Any
Description:
Garbage Collection (GC) is running and impacting the backup schedule because deduplictions are not running. How can GC be stopped?
Symptoms:
Slow GC can result in a backlog for deduplication and pressure on the staging area.
There is no simple way to stop GC and if interrupted, all the work it has done will be lost and have to be executed again.
Before restarting SmartDisk, ensure that the GC window is closed. If necessary, use the following command to force the GC window closed;
Windows...
smartdisk\foundation\bin> smartdisk config --gc-window never
Linux...
smartdisk/foundation/bin> smartdisk.sh config --gc-window never
The closure of the GC window will prevent GC from restarting, but not stop a running execution.
With the GC window closed, stop smartdisk.
Windows... smartdisk\foundation\bin> smartdisk stop
Linux... smartdisk/foundation/bin> smartdisk.sh stop
If SmartDisk does not respond to the stop command after one hour, contact BakBone support.
Now SmartDisk can be started and GC will not execute.
Windows... smartdisk\foundation\bin> smartdisk start
Linux... smartdisk/foundation/bin> smartdisk.sh start
If the enclosed command was issued to change the GC window, another adjustment to the window will be required in order to allow GC to run again in the future.
