Product & Version: NVBU Any
OS Version: MacOSX
Module & Version: None
Application version: None
Symptoms:
When trying to reinstall from scratch a version of Netvault on MacOSX, it still says it is an upgrade, even after uninstalling the previous version.
In order to completely remove all trace of Netvault the customer needs to follow these steps:
looking for every file that had netvault in its name:
find / -name *netvault*
it might show a few entries in the /License/receipts although the pkgutil -forget com.bakbone.netvault command did not find anything, and also
/var/db/receipts/com.bakbone.netvault might be missing.
also check that there were no .nv6_home files with the following command:
find / -name *nv6*
and remove all entries that are returned.
