After upgrading NetVault server and client to version 13 , encryption stops working with license error for plugins that use push method APIs.
These plugins include Plug-in for Domino, Plug-in for Oracle, Plug-in for PostgreSQL, Plug-in for MySQL, ...
Job Message 2020/07/24 10:30:50 83 Data Plugin CLIENTNAME Plugin: 'Plug-in for Domino', Version: '12.4.0.16'
Job Message 2020/07/24 10:30:50 83 Data Plugin CLIENTNAME Client Initiates Backup
Error 2020/07/24 10:30:50 83 Data Plugin CLIENTNAME Encryption Plugin is not licensed
This has been identified as product defect NV-1085
The defect NV-1085, will be evaluated by our Product team for inclusion in a future release.
A list of “Resolved Issues” is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the “release notes and guides” area of our Support Portal at https://support.quest.com
Workaround 1:
- If do not wish to continue using encryption please disable encryption for the job in question.
Workaround 2:
- If wish to continue using encryption along with the plugins described above, please downgrade the NetVault client to version 12
Note1: Before downgrading make sure to take a backup of the current plugin/job settings
Note2: After downgrading your client to version 12 you will need a license for the plugin with encryption, you can find the instruction on how to obtain licenses for NetVault products here