Customer had two Thin Client licenses, each containing a total of one Thin Client.
One Thin Client license was installed and then the second Thin Client license was installed.
The first Thin Client was added to the Plugin, but when the second Thin Client was added, the following error message appears:
Already have maximum machines allowed by license
When installing a second license in NetVault for the same Plugin or NetVault Server license, then NetVault doesn't add the two licenses together.
You have to order and install one license totalling the amount of Clients i.e. in this case two Thin Clients.
For all license requirements, errors and questions, you will have to go to the following Web Link:
https://support.quest.com/licensing-assistance
Please fill in your details, NetVault details and explain exactly the situation that you are in and what you require within the License Request Details box.
If you haven't received your License Key or response to your question, then you can Email the following to chase it up:
license@quest.com
Note: For self serve machine change e.g. when the Machine ID has changed, you can use the following link to acquire a new license:
http://license.quest.com/aom/machineIdReset.do?
