Netvault 11.2
Multi stream File system backup fails with non spasfic tape drive error as seen in binary log.
Looking at the file system trace we see “Failed to get attributes to check for encrypted file”
Extract from binary log :
Job Message 2017/02/08 16:15:49 647 Media Netvault (NEO200S) Media in 'DRIVE 1:FR-AP-SAN01' assigned to job ready for data transfer
Background 2017/02/08 16:15:49 647 Media Netvault Mover set window: residue 0 blocks 34740815
Error 2017/02/08 16:15:49 647 Media Netvault NDMP: ERROR 3: MOVER: Tape writing terminated on NDMPD can not classify error
Error 2017/02/08 16:15:50 647 Media Netvault Mover has halted due to an internal error
Error 2017/02/08 16:15:50 647 Media Netvault Netvault Tape FR-AP-SAN01:nrst2a (IBM ULTRIUM-HH5): had channel error
Trace extract:
0 NVFSWIN ??? 4588 1227 0 151826583654 Failed to get attributes to check for encrypted file
0 NVFSWIN ??? 4588 1385 0 151826583654 GetLastError returns 2
0 NVFSWIN ??? 4588 1388 0 151826583654 Invalid tFileHandle error 2
0 NVFSWIN ??? 4588 1392 0 151826583654 lError 2, lError
Bug 32131
WORKAROUND: deselect “Use Heuristics for large Single Volume backups” from backup options set for this backup.
For further details See release notes:
https://support.quest.com/technical-documents/netvault-backup/11.2/release-notes/known-issues
