Unable to upgrade Solaris NetVault Client due to "There has been an error. Setup has detected an existing installation of NetVault Backup, but failed to determine its diagnostic tracing settings." (4040664)

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Title

Unable to upgrade Solaris NetVault Client due to "There has been an error. Setup has detected an existing installation of NetVault Backup, but failed to determine its diagnostic tracing settings."
Description

We are encountering an issue with NetVault 11.2, when trying to upgrade a Solaris Client. When trying to upgrade, we get the error: Error: There has been an error. Setup has detected an existing installation of NetVault Backup, but failed to determine its diagnostic tracing settings. Please contact Technical Support.
Resolution

Workaround:
Please enable trace logging on the client and allow it to create the directories.

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Unable to upgrade Solaris NetVault Client due to "There has been an error. Setup has detected an existing installation of NetVault Backup, but failed to determine its diagnostic tracing settings." (4040664)

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