Netvault 10.x Can't See Tape Library, but Linux OS Can (4040170)

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Title

Netvault 10.x Can't See Tape Library, but Linux OS Can
Description

Netvault 10.x Can't See the Tape Library, but the Linux OS can.
Cause

The tape library’s robotic arm and all of the tape drives *are* showing up on the Linux OS, as verified by the following command:
cat /proc/scsi/scsi
Sample command output:
-------------------------------
cat /proc/scsi/scsi
Attached devices:
Host: scsi13 Channel: 00 Id: 00 Lun: 00 Vendor: IBM Model: ULT3580-HH6 Rev: D2DB Type: Sequential-Access ANSI SCSI revision: 06
Host: scsi11 Channel: 00 Id: 00 Lun: 00 Vendor: IBM Model: ULT3580-HH6 Rev: D2DB Type: Sequential-Access ANSI SCSI revision: 06
Host: scsi12 Channel: 00 Id: 00 Lun: 00 Vendor: IBM Model: 3573-TL Rev: C.30 Type: Medium Changer ANSI SCSI revision: 05
-------------------------------
The SG driver is not being automatically loaded by the Linux OS.
Resolution

Run the following command to load the sg driver, which NVBU depends on to connect to devices:
modprobe sg

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