Return
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Title
Hyper V Plugin failed to get connection to plugin and is crashing in the event viewer. -
Description
Hyper-V plugin is crashing. The Event logs shows:
Faulting application name: nvhyperv.exe, version: 11.1.0.5, time stamp: 0x577ac245Faulting module name: libnv6plugin.dll, version: 6.2.9200.21971, time stamp: 0x57c044e5Exception code: 0xc0000135Fault offset: 0x00000000000d2370Faulting process id: 0x90cFaulting application start time: 0x01d218ce3bccfbe2Faulting application path: C:\Program Files (x86)\Quest\NetVault Backup\bin\nvhyperv.exeFaulting module path: libnv6plugin.dllReport Id: 7995fe08-84c1-11e6-9443-feb26392b3f7 -
Cause
Incorrect plugin version is installed. -
Resolution
Pure64 Hyper-V plugin will only work with pure64 NetVault client.
NetVault version 10.0.5 does not have a pure64 version, only hybrid. Users need to install and use the hybrid version of the Hyper V plugin otherwise, it will not work or will crash. For NetVault version 11.x, pure64 is available so, users can install the pure64 Hyper-V plugin for this.