Workaround:
Run the following commands to help determine why the backup doesn't see the boot loader:
# df -h
# find /boot
# rpm -qa |grep grub
# /opt/storix/bin/stmkdiskdata -t S -o /tmp/out # cat /tmp/out
outout:
[root@TEST1 ~]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/VolGroup00-LogVol_root
23G 3.3G 19G 16% /
/dev/mapper/VolGroup00-LogVol_home
97G 2.0G 90G 3% /home
/dev/mapper/VolGroup00-LogVol_var
20G 347M 19G 2% /var
/dev/mapper/VolGroup00-LogVol_tmp
20G 173M 19G 1% /tmp
/dev/mapper/VolGroup00-LogVol_opt
97G 15G 78G 16% /opt
/dev/cciss/c0d0p1 99M 60M 35M 64% /boot
tmpfs 80G 60G 21G 75% /dev/shm
/dev/mapper/VolGroup01-LogVol_OraLog
296G 1.4G 279G 1% /oralog
/dev/mapper/VolGroup01-LogVol_OraBkup
3.9T 696G 3.0T 19% /orabkup
/dev/mapper/VolGroup01-LogVol_OraData
2.0T 964G 906G 52% /oradata
[root@TEST1 ~]# find /boot
/boot
/boot/config-2.6.18-371.el5
/boot/initrd-2.6.18-371.4.1.el5kdump.img
/boot/.vmlinuz-2.6.18-371.4.1.el5.hmac
/boot/System.map-2.6.18-371.el5
/boot/vmlinuz-2.6.18-371.4.1.el5
/boot/initrd-2.6.18-371.el5.img
/boot/.vmlinuz-2.6.18-371.6.1.el5.hmac
/boot/symvers-2.6.18-371.6.1.el5.gz
/boot/grub
/boot/grub/default
/boot/grub/stage2
/boot/grub/reiserfs_stage1_5
/boot/grub/fat_stage1_5
/boot/grub/stage1
/boot/grub/menu.lst
/boot/grub/minix_stage1_5
/boot/grub/splash.xpm.gz
/boot/grub/xfs_stage1_5
/boot/grub/jfs_stage1_5
/boot/grub/grub.conf
/boot/grub/e2fs_stage1_5
/boot/System.map-2.6.18-371.6.1.el5
/boot/initrd-2.6.18-371.6.1.el5.img.dup_orig
/boot/initrd-2.6.18-371.4.1.el5.img
/boot/initrd-2.6.18-371.4.1.el5-QL.022414-103325.orig
/boot/initrd-2.6.18-371.6.1.el5kdump.img
/boot/symvers-2.6.18-371.el5.gz
/boot/initrd-2.6.18-371.el5kdump.img
/boot/config-2.6.18-371.6.1.el5
/boot/initrd-2.6.18-371.el5.img.dup_orig
/boot/lost+found
/boot/config-2.6.18-371.4.1.el5
/boot/.vmlinuz-2.6.18-371.el5.hmac
/boot/initrd-2.6.18-371.6.1.el5.img
/boot/vmlinuz-2.6.18-371.6.1.el5
/boot/symvers-2.6.18-371.4.1.el5.gz
/boot/initrd-2.6.18-371.4.1.el5.QL.orig
/boot/System.map-2.6.18-371.4.1.el5
/boot/vmlinuz-2.6.18-371.el5
[root@TEST1 ~]# rpm -qa |grep grub
grub-0.97-13.11.el5_10.1
[root@TEST1 bin]# /opt/storix/bin/stmkdiskdata -t S -o /tmp/out # cat /tmp/out
ERROR: Cannot find or determine bootloader information.
System is missing /boot/grub/device.map file which caused the backup to fail.
This file is need during the backup process, and critically, for the recovery process.
The solution will be to rebuild this file and re-install GRUB.
RHEL admin should recover the GRUB device.map file and after that the backup will run.
