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Title
Tape library drives are offline with a 'NDMP_DEVICE_BUSY_ERR' error message. -
Description
NetVault Backup Environment Details...
NetVault Server: 9.0.1 Windows 2003 R2
Plugin: NDMP 7.6.11 with the NDMP 5.7.5 Consolidation Patch.
Filer: NetApp OnTap 8.1
Backup Device: Spectra T50e tape library with 12.6 Blue Firmware attached to the Filer via FC.
SANSurfer installed and setup for FC persistent bindings.
The tape library drives serial numbers in NetVault Device Management were compared with the tape library web interface drives section to make sure they were correct i.e. the drive order added to NetVault Device Management was correct. If the drive order is incorrect, then media/device/backup issues will occur.
The drives in this instance were in the correct order and persistent bindings were working as expected.
The following errors were within the NetVault logs:
1] Error 2014/02/10 08:44:23 0 Media PCH-NETVAULT (PCH-NETVAULT: Device PCHNET01:mc1 (SPECTRA PYTHON)) Device 'DRIVE 1:PCHNET02' OFFLINE
With sub text:
NDMPTAPE:02736 44 2 84423 TapeOpen: body error: NDMP_DEVICE_BUSY_ERR
TAPESCSI:02736 54 0 84423 Check Media (END)
DEVMGR :02736 91 0 84423 Check Media returned 270
DEVMGR :02736 522 0 84423 Could not find media in drive 270
2] Error 2014/02/10 08:44:23 0 Media PCH-NETVAULT (PCH-NETVAULT: Device PCHNET01:mc1 (SPECTRA PYTHON)) Device 'DRIVE 2:PCHNET02' OFFLINE
With sub text:
NDMPTAPE:02756 44 2 84423 TapeOpen: body error: NDMP_DEVICE_BUSY_ERR
TAPESCSI:02756 54 0 84423 Check Media (END)
DEVMGR :02756 91 0 84423 Check Media returned 270
DEVMGR :02756 522 0 84423 Could not find media in drive 270
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