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Title
Backup to tape from DR4100 fails with Read operation failed 'Broken pipe' -
Description
DR4100 located on remote site
NetVault server on local LAN
Backup clients on remote site
Backups to DR4100 from NetVault client work as expected
Phase 2 duplications to tape on the NetVault server fail with error with Read operation failed 'Broken pipe'
The duplication is configured to run on the NetVault server
NetVault binary log shows the following:
ob Message 2014/12/08 07:17:01 949 Media BF100W03 Job has been assigned device 'DR4x00 (NVB-200-MONTHLY) - xxxxxx.xxx.xx'
Error 2014/12/08 07:17:04 949 Data Plugin BF100W03 Read operation failed 'Broken pipe'
Sub text of error:
RDA Library error code: 26
Information 2014/12/08 07:17:04 N/A Data Plugin BF100W03 RAS transfer has been ended for device connection
Error 2014/12/08 07:17:05 949 Jobs BF100W03 Job manager lost message channel unexpectedly
Error 2014/12/08 07:17:05 949 Jobs BF100W03 Job Status: Duplicate Failed
On the DR4100 appliacnce we see the following error at the time of the duplication failure.
RDS Restore failed. Hostname:HF100W03, pid/tid:7264, procname:nvdatacopy.exe, Op:Read lsuname(NVB-200-MONTHLY) fname(380111ace5f57b5405180000180b000003000000) scid(1154047404513689707) offset(0) len(131072)
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Cause
Backup to DR4100 (RDA containers) over WAN is not supported at this time.
Duplication from DR4100 (RDA containers) to tape over WAN is not supported at this time.
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Resolution
Duplicate using smart client with tape device attached, located at the remote site with the DR4100