After getting the traces, R&D found the following problems:
Some extract from 'nvwsworker2778-006.log' -
1 WSPROV :00724 2 0 181519.080988 Invoked provider to get adv opts set
2 WSPROV :00724 2681 0 181519.081988 Query: 'select array_to_json(array_agg(row_to_json(t))) as json_response from ( SELECT settable.SetName , 'NVBUAdvancedOptionSet' ...
4 DBWRKFLW:00724 4 0 181519.083988 WSGetSQLResultAsJSON: Query returned null value for column json_response
1 WSPROV :00724 2714 0 181519.083988 Query returned an empty response
1 WS-RPC :00724 17 0 181519.083988 Handler returned '0' objects
1 WS-RPC :00724 18 0 181519.083988 GET request returns '0' objects
This means It failed to get NVBUAdvancedOptionSet for restore.
This is already fixed in Bug 27069.
This shows there is some migration issue and this particular set is not migrated.
WORKAROUND:
There is a known bug where if there are no Advanced Restore Options stored in the NetVault database, then the restore screen will not load. Sometimes an upgrade fails to create the default set in the database.
Run the following CLI command to create an Advanced Restore Options, then try loading the restore screen again.
To run the CLI command, open the command prompt as Administrator and then go the util directory
Default location is on : C:\Program Files (x86)\Quest software\NetVault Backup\util
Then run the following:
nvsetcreate.exe -type AR -setname AdvOptRestore -netcompress FALSE
