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Title
VMware restore fails with "VDDK error encountered: code 13" -
Description
From binary log:
Job Message 2013/05/31 14:27:55 60 Data Plugin INMU-VCENTER Restoring data for VM disk '[2SIPL-VOL02_EQL] 06/06.vmdk'
Error 2013/05/31 14:27:55 60 Data Plugin INMU-VCENTER Failed to open virtual disk
Error 2013/05/31 14:27:55 60 Data Plugin INMU-VCENTER Failed to restore VM disk data
From binary log Subtext:
VDDK :07644 138 0 142756 VDDK error encountered: code 13
DYNLIB :07644 12 0 142756 02CC4460 = GetDynamicLibFunctionAddress. FunctionName = VixDiskLib_GetErrorText
DYNLIB :07644 12 0 142756 02CE9930 = GetDynamicLibFunctionAddress. FunctionName = VixDiskLib_FreeErrorText
VDDK :07644 139 0 142756 Retrieving error message text
VDDK :07644 52 0 142756 VDDK error message is 'You do not have access rights to this file' -
Cause
Vcenter server software installed using local user instead of domain administrator user and therefore not having the correct privilege to write to disk.
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Resolution
Uninstall Vcenter server and reinstall using domain admin user as recommended by VMware.
Once the Vcenter server has been reinstalled using a domain admin user and the 'You do not have access rights to this file' error message still occurs, then perform the following steps:
1] Where the VMware Plugin is installed on, launch the Windows Services and double click on the NetVault Process Manager item.
2] Click on the Logon tab and if local administrator is selected, then click on the lower option and enter the user name and password of the Domain Administrator who has the full rights.
3] Then restart the NetVault Process Manager service for the new setting to take effect.