Move Media fails, drive cannot unload (4033944)

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Title

Move Media fails, drive cannot unload
Description

A tape, usually marked as "BAD" fails to unload. NetVault displays the following error presented by the library

CHGSCSI    24       0 12959 CMD STATUS 'CHECK CONDITION' [2]
CHGSCSI    25       0 12959 CMD SENSE KEY 'ILLEGAL REQUEST' [5] - ASC 53 ASCQ 01
CHGSCSI    74       0 12959 CMD SENSE INFO 'DRIVE DID NOT UNLOAD CARTRIDGE'
Cause

Unloading a tape (cartridge) is a two step process. First, the drive ejects the tape from slot, and it sits in the slot half way out. Then the robot comes along to grab it and pull it all the way out.
The first step here failed. The drive can not eject the tape from slot.
Resolution

This will be one of two problems. Either the tape is faulty, or the drive is faulty.
The hardware vendor will need to be engaged to resolve.

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