Return
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Title
Datacopy fails with “Failed to get snapshot copy option”. -
Description
After upgrading to version 12.0, existing Data Copy jobs fail with “Failed to get snapshot copy option”.
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Cause
The following Plugin Options are new to the NV 12.x Data Copy plugin and did not exist in previous versions
- Remove snapshot reference.
- Keep snapshot reference.
The NetVault 12.0 Data Copy plugin is looking for these snapshot settings, which are not defined in the previous existing plugin sets.
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Resolution
Create a new Data Copy Plugin options set so it includes the default values for the new 'Snapshot Options'. Save it with the same name as the previously use set to it applies to all existing jobs that used it.