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Title
Historic job report errors 'Fatal error: Report Failed Report' -
Description
It is observed while running Historic Jobs report with default "7 day" Filter, Fails with " "Failed when producing report: failed to get raw report data " -
Cause
Ideally this happens for larger database , it is observed 24 hours report seems successful during our testing phase however 7 DAY or fortnight report is generally affected.
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Resolution
WORKAROUND
1. Try running the same report for last 1 day to see if it works
2. Server setting -> Reporting -> Stats collection Records per storage file -> increase the value to 32,000
STATUS
Enhancement request number (NV-I-739) has been submitted to Development for consideration in a future release of (Netvault).
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Defect ID
NVBU-19428,NV-I-739