Oracle 11gR2, Windows 2008R2..
NetVault server version 10.01
NetVault client version 10.01
Oracle plugin version '7.1.1'
RDA library installer --> version 10.0.1.3
We see backup fail and at the same time we see the ORACLE.EXE crash blaming Faulting module name: librofsDell.dll_unloaded
The faulting module “librofsDell.dll” is used by the RDA plugin
Extract from binary log:
Job Message 2014/11/15 14:24:00 417 Data Plugin DOCUMENTUMBD Plug-in: 'Plug-in for Oracle', Version: '7.1.1'
Warning 2014/11/16 10:24:01 417 Data Plugin DOCUMENTUMBD Failed to get list of tablespaces using backup list: ORA-12560: TNS:error del adaptador de protocolo
Error 2014/11/16 10:24:01 417 Data Plugin DOCUMENTUMBD Database selected, but cannot get the list of tablespaces
Error 2014/11/16 10:24:01 417 Jobs NetVault Fatal error: Backup Failed
From event log:
Faulting application name: ORACLE.EXE, version: 11.2.0.1, time stamp: 0x4bb1e12b
Faulting module name: librofsDell.dll_unloaded, version: 0.0.0.0, time stamp: 0x53a37874
Exception code: 0xc0000005
Fault offset: 0x000007fef7fb4211
Faulting process id: 0x464
Faulting application start time: 0x01cffe1d373d7c30
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