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If a VM is recovered in a Windows 2008 R2 environment, the plug-in does not generate an error message but the VM does not appear to be restored, check the Windows Event Viewer for the following message:
"Cannot load a virtual machine configuration. General access denied error"
Cause
This is a product defect.
Resolution
STATUS:
Enhancement request number 17332 has been submitted to Development for consideration in a future release of NetVault Backup plugin for HyperV.
WORKAROUND:
Stop and start the Hyper-V Virtual Machine Management service and correct the network adapter. Also, if the VM is part of a failover cluster, you might have to re-create a role for the VM on the cluster.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
NetVault
10.0.1
Topic(s):
Troubleshooting
Article History:
Created on: 1/30/2015 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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