SmartDisk installation fails with error while loading shared libraries libstdc++.so.5xx (80510)

Date - 05/2011
Affected Product & Version - Netvault SmartDisk 1.2.2
Affected Module & Version - N/A
OS Version - Linux All Versions - 64 BIT
Application Information - N/A

Description

During installation of smart disk on a Linux 64 bit the installation fails with the following error:

error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory

Explanation:
In some linux 64 bit version the libstdc++.so.5xx (64bit) may be missing. Yum install libstdc++.so.5xx will install the 32 bit version in which case the installation will keep failing with the same error.

1 - First delete all directories created by the failed installation to start with a new fresh install

2- Go and manually download the 64 bit version of the libstdc++.so.5xx .

3- Install with yum -install xxx.rpm . Double check it is installed - do an ls /usr/lib64.

4- Attempt the smart disk installation again.

5- if the methord above does not work use the following yum command instsead

yum install compat-libstdc++-33