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Title
SmartDisk displays UNKNOWN deduplication statistics -
Description
Date – 07/2010
Affected Product & Version – NetVault: SmartDisk 1.x
Affected Module & Version – n/a
OS Version – n/a
Application Information – n/a
Description:
The status of the SmartDisk in the GUI will show Unknown for deduplication variables if deduplication has not yet been performed.
Symptoms:
If deduplication operations have not occurred on the SmartDisk installation, then the GUI will show the status UNKNOWN for the variables “Data deduplication”, “Disk used by deduplicated data” and “Garbage Collection state”. -
Resolution
This is a temporary status. Once deduplication operations have occurred, the true values for these variables will be displayed. -
Additional Information
BakBone SFDC Solution Number: 00005721