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Title
Restore page 'Selection tree' of Domino plugin takes time to load and often fails to load (time-outs) leaves a blank page -
Description
During Restore of backup selection tree that includes a large amount of files. In particular, Domino DAOS files & large Domino Databases fails to load the selection tree and displays Blank page (for example, a backup includes half million of files),This often results without retrieving selection tree.
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Cause
While reviewing the Trace of the restore job of multiple file attachment domino database backup takes time to retrieve
nvbrowsedb is adding entries to the list for Selections Tree. Already XXXXXX ( large ) entries were added, and still continues adding more.
Expanding a node that contains several children can result in NetVault WebUI taking longer time to load.
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Resolution
Physical Client Long- Timeout the amount of time the Web Service waits for long duration operations, like populating the selection tree.
The default timeout period is 300 seconds. Webui only allows any value between 120 and (max)600 secondsInorder to allow users to enter value like 3000 seconds from the Webui, an Enhancement request is raised NV-I-711 - this is being considered by development team.WorkAroundHowever to manually over ride longer wait periodEdit the file webservice.cfg ( Netvault Installation Dir/Config)[WebService:PhysicalClientLongTimeout]
Type = Range
Label = Physical Client Long Timeout
Label Id = 11217
Range = 120,60000
Value = 3000 ( Increase custom value depends on the database size )
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Attachments
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Additional Information
Currently the setting to increase larger value is only possible from making the changes from webservice.cfg
