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ExchangePro: Failed to connect to Active Directory Server (4315292)

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Title

ExchangePro: Failed to connect to Active Directory Server
Description

ExchangePro: Failed to connect to Active Directory Server
Resolution

Issue

Getting an authentication failure when trying to migrate a user.

Failed to connect to Active Directory server

Solution

Use fqdn for service account credentials in Exchange Pro, such as domain.com\user instead of domain\user.

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Product(s):: Migrator Pro for Exchange

Topic(s):: Troubleshooting

Article History:: Created on: 3/13/2019
Last Update on: 5/7/2023

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