ExchangePro: RunDLL32 error observed when creating Outlook 2013 Profiles (4298155)

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Title

ExchangePro: RunDLL32 error observed when creating Outlook 2013 Profiles
Description

ExchangePro: RunDLL32 error observed when creating Outlook 2013 Profiles
Resolution
Issue

RunDLL32 error observed when creating Outlook 2013 Profiles

Cause

This problem is related to Windows Display Driver when dedicated Video Adapter is being used on the system.

Solution

To work around this issue, please follow the below steps:

Open Microsoft Word 2013
1. Go to File, Options, Advanced
2. Scroll down to "display"
3. Check the box "Disable Hardware Graphics Acceleration

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