When creating a new User or Group collection the Wizard does not complete when the finish button is clicked.
If attempt to turn on verbose logging is done the error below will pop up.

[2335-123-6-80004005] Unable to access database
Unable to update default configuration.:
Error: (21)- Warning Fatal error 9001 occurred at <date>
<time>. Note the error and time, and contact your system administrator.
[80004005] Unspecified error
Error: (0) Multiple step OLE DB operation generated errors.
Check each OLE DB status value, if available. No work was
done.
Error 800400E21
Clear the connections
Reset the SQL logs
Reboot the SQL Server