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Title
SSDM crashes when exectued on VISTA -
Description
SSDM crashes when executed on Windows VISTA with no error message.
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Cause
The Groupwise client installed on Windows VISTA is not compatible. A memory heap error is triggered when SSDM tries to extract the mailbox information from Groupwise.
Novell has confirmed a heap corruption issue with Groupwise Client 7.x on Windows VISTA.
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Resolution
WORKAROUND
Use a compatible version of Groupwise client. At this time, the following clients are known to be compatible:
- Groupwise Client 2012 build 97435 and above
- Groupwise Client 8.0.2 HF3
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Defect ID
TFS189546 -
Additional Information
For additional status updates or information on this please contact your account manager and reference the Change Request # TFS189546.