Return
-
Title
Error: "ERROR: Unable to login to Active Directory ADsOpen/GetObject(LDAP://servername/rootDSE):[ -
Description
When running the AD Object merge tool the user is asked to enter the name of the AD server and credentials needed to perform the selected administrative functions. On the screen titled "Enter the information needed to manipulate active directory", after the user enters the required information and clicks 'next' an error is received:
"ERROR: Unable to login to Active Directory ADsOpen/GetObject(LDAP://servername/rootDSE):[8007203A] The server is not operational [7425-1-6-8007203A]" -
Cause
An incorrect Host name for the AD server is being entered or it is being spelled wrong.
-
Resolution
Enter the correct name of the AD server.