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Title
Warning: "Cannot get the first Public Information Store object from server 'exchange_server'" whi -
Description
While trying to create a Public folder job you get a pop up warning "Cannot get the first Public Information Store object from server 'exchange_server'" and permissions of the service account are correct and have been verified. -
Cause
A Mail Information Store's default Public Information Store is located on another Exchange server and there is either permissions or communication problems with this remote server. -
Resolution
The Administrator mailbox selected for the public folder synchronization job should be homed on the same server where the public information store is located. This public information store should be associated with the private information store where the Administrator mailbox resides. The setting can be verified in the properties of the Private Information Store.
To check this, follow the below steps:
1. Open the Exchange System Manager and browse to the Mailbox Store Level.
2. Right-click and select Properties on the mail information store.
3. On the General tab, examine the default Public Store.for additional information, please refer to the QMM release notes.