Backup Synchronization looks for blobs on the primary endpoint to be moved to the backup endpoint and cannot be physically located based on the StoragePoint records.
This could be because the following reasons:
- File was deleted on SharePoint and the unused blob cleanup hasn't run on the primary endpoint.
- File is still being tracked by StoragePoint as if the file exists in SharePoint.
- The StoragePoint Unused BLOB Cleanup timer job is not running or the files have not reached the profile retention age.
Verify the following: