-
Title
Testing for a proxy -
Description
Summary :,Symptom
Replicator reports “The server name or address could not be resolved” errors under Package Details. Testing the connection between the affected web applications succeeds. Reviewing BITS jobs indicates the packages are in the “TRANSIENT_ERROR” state. -
Cause
The most likely cause is that a proxy exists between the web applications that is affecting BITS traffic. Replicator starts BITS jobs as the local system account, which must be able to download packages through the proxy. -
Resolution
Run the following commands to try opening a page using the local system account.
1. Download Microsoft's PsTools Suite from http://technet.microsoft.com/en-ca/sysinternals/bb897553.aspx. Extract its contents somewhere. There is no installer, so this should be easy to drop anywhere.
2. Open a command prompt where you unzipped the suite and run the following command to open a new command prompt as the local admin account:
> psexec -i -s cmd.exe
3. In the new command prompt window, verify that you are the local system account with the following command:
> C:\Windows\system32>whoami
Returns: nt authority\system
4. Launch IE from the same prompt. Here's the command I used, but your path may differ:
> "C:\Program Files (x86)\Internet Explorer\iexplore.exe"
5. In the IE window, try to open the following URL, where http://corporateoffice is the DNS name and port for the target web application:
http://corporateoffice/_layouts/Syntergy/Replicator/Import/vdtest.txt
If there is no proxy that affects traffic for the local system account, then you will be able to see the contents of the file.