Return
-
Title
Using a CSV file to update a single managed metadata field with multi-select allowed -
Description
When using a csv to tag content, a managed metadata column with "multiple values" allowed is not preserving all the values or not updating the value at all.
-
Cause
Incorrect symbol used as separator in the Managed Metadata cell in the CSV file (i.e Term 1; Term 2; Term 3 OR Term 1, Term 2, Term 3) -
Resolution
1. Open the CSV file and locate the Managed Metadata cell
2. Replace the value separator for a pipe symbol:
3. Save your changes and try again using the CSV to Upload/Copy Content or Tag Content
4. You should see now all the values in the managed metadata column: