Return
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Title
"Please note that this connection has been placed into read-only mode" message -
Description
When connecting to SharePoint, the error message below is displayed:
Also, the nodes (e.g. site collection, site) may have a lock icon beside them and/or the Paste option is grayed out.
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Cause
- Content Matrix Organizer or License Check needs to be installed on the target SharePoint environment for it to have a writable connection.
- License usage has exceeded the purchased license capacity for Content Matrix.
- If the issue occurs when connecting to Office 365 or SharePoint Online, the SharePoint Online feature may not be enabled for the Content Matrix license key.
- Load-balancer switching server
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Resolution
- Install either Organizer or License Check on the target SharePoint environment. For instructions, you may refer to the Content Matrix Advanced Installation Guide.
- Make sure the purchased license capacity has not been exceeded. If it is, you may click here for instructions on how to resolve it.
- Contact your Account Manager or Quest sales representative and request for assistance with enabling the SharePoint Online feature for your Content Matrix license key.
- Apply Host-entry set Server IP as well as the Farm URL within following location to access the Host File the location is the following c:\Windows\System32\Drivers\etc\hosts