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Title
"Catastrophic Failure" in Windows Mobile Report Pack gathering after upgrading MessageStats -
Description
After Upgrading to the latest version of MessageStats the "Task Sources" task of Windows Mobile Default Gathering is failing with:
"The following error occurred while processing a data object for a given gathering: Catastrophic Failure.The following error occurred during the processing of a given gathering: Catastrophic Failure."Also, you may see an error when trying to view the properties of your Organization in the MessageStats console
"Cannot find the stored procedure PR_WM_LoadOrganizationConfigruation"
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Cause
The Windows Mobile Report Pack was not updated with the version included with the latest version of MessageStats
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Resolution
Upgrade the Windows Mobile Report Pack by installing the version included with the latest version of MessageStats.
E.g.
If MessageStats is 7.4.1, then ensure the Windows Mobile Report pack is also 7.4.1 and not older.