Reporting Issues and limitations are known to exist in MessageStats 6.1.1 (4350911)

The following Reporting issues and limitations are known to exist in MessageStats 6.1.1.

1. MessageStats Reports subscriptions that contain reports with the "Local Time" enabled will use the daylight savings time settings that were in effect at the time the subscription was created or saved. When the daylight savings time change goes into effect in the US in 2007, the data in these reports can be off by one hour during the three week period affected by the change. To correct the problem, load the subscription, view the filter settings panel for each affected report, and re-save the subscription. Before you perform this operation, you must apply the Windows time zone update patch (KB933360) on the machine on which Internet Explorer is running. Interactive reports and other features of MessageStats Reports are not affected by this problem. 

2. MessageStats Reports cannot run on IIS servers on which the Microsoft Media Server has been installed in the root web directory. An error message appears stating, "Microsoft .Net Framework version 1.1 or version 2.0 must be installed on the IIS server that hosts this application." This error occurs because the Microsoft Media Server applies configuration options that affect all applications running on the server.

The recommended solution is to create a second virtual IIS server on the machine that is to host MessageStats Reports, and install MessageStats Reports on the virtual server that is not hosting Windows Media Server. 

3. If you are producing reports containing Chinese, Japanese, or Korean characters, you must install the East Asian language pack on the computer hosting MessageStats Reports. You must also install the language pack on any computer to be used to view these reports. 

4. If you attempt to run MessageStats Reports on an IIS server on which SharePoint has been installed, an error message appears, stating, "Microsoft .Net Framework version 1.1 or version 2.0 must be installed on the IIS server that hosts this application." This error occurs because the Microsoft SharePoint installer implements tighter security on the IIS server which prevents MessageStats Reports from operating correctly.

The recommended solution is to create a second virtual IIS server on the machine that hosts MessageStats Reports, and install MessageStats Reports on a virtual server other than the server that is hosting SharePoint. MessageStats Reports can also be installed on the same virtual server by following the instructions given in Microsoft Knowledge Base Article 828810:How to enable an ASP.Net application to run on a SharePoint virtual server. 

5. When you try to access the Subscription dialog box on Windows 2000 servers where SP 4 and .NET Framework has been installed, you receive an Access Denied error. This error occurs because the account is not granted the rights to impersonate users for ASP.NET 1.1 or 2.0. This is a known issue with Microsoft. Please refer to the following knowledge base article:
Knowledge Base Article 824308:http://support.microsoft.com/default.aspx?scid=kb;en-us;824308. 

6. If you are accessing a long-running report on a Windows 2003 Server, you may be prompted to log in due to a time-out. After you enter the user credentials, the Internet Explorer 401.2 error page displays. This problem occurs on servers with a heavy server load. The workaround is to set the IIS ConnectionTimeout parameter to a longer time such as 15 minutes. For more information about this parameter, see the Microsoft article onConnectionTimeout. 

7. By default, times are not displayed in Excel. When exporting reports that contain date/time fields to Microsoft Excel, load the exported file into Excel, select the column containing date/time information, and apply an appropriate Excel format string using the Format | Cells menu command. 

8. MessageStats may differ by 1 KB on values reported in either Microsoft Exchange Administrator or Microsoft Exchange System Manager due to the nature of rounding implemented by Microsoft. 

9. If two identical mailbox display names appear on a report that contains a graph, the graph groups the mailboxes together.