When attempting to gather mailbox and public folder information you may receive the following error.
"Error message: probable cause: you do not have sufficient active directory rights to view the configuration container there is no such object on the server"
With QMS 4.3 and earlier, MessageStats would only search for SystemMailboxes under a hard-coded Microsoft Exchange System Objects container at the root level of the domain Naming Context. MessageStats searches for SystemMailboxes in all containers of type msExchSystemObjectsContainer. Once the SystemMailbox that MessageStats is looking for is found, the search terminates and logon continues.
MessageStats does not support System Mailboxes in just any container in the LDAP directory. The container has to have the object class of msExchSystemObjectsContainer. The reason MessageStats can't just find them anywhere is because System Mailboxes are not uniquely identified by a specific object class. They are of object class user, so we would have to perform a full LDAP search for a user object with a CN equal to "System Mailbox {GUID}".
Ensure that the Microsoft Exchange System Object container is at the root level of the root domain. Also ensure that the Container containing the SystemMailbox account is of the msExchSystemObjectsContainer type.
STATUS:
QMS 5.0 will support Microsoft Exchange System Objects container(s) in any location in the root DN
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