The MessageStats Service stops during an Automated gathering, yet an Interactive gathering that includes the same tasks against the same servers is successful.
This problem can occur if Exchange Server, Exchange System Manager, or the Exchange Administrator tool is installed on the same system as the MessageStats Console. Unfortunately installing both Outlook (which is required by Messagestats) and Exchange or Exchange Admin tools has many negative ramifications to Outlook, Exchange and other MAPI utilities such as Messagestats. It can lead to many errors due to conflicts in how applications use MAPI.
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